Introduction
This Privacy Policy explains how Ocean's Reach Retreats (oceansreachcroyde.co.uk) collects, uses, and protects your information when you visit our website. We are committed to safeguarding your privacy and complying with the UK's data protection laws, including the UK GDPR and the Data Protection Act 2018.
Information We Collect
When you visit our website, we automatically collect certain information to improve your experience and ensure the site functions properly. This includes:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search engine
- Device type and operating system
- Standard server log data
We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through a contact form or booking inquiry.
How We Use Information
The information we collect is used solely for the following purposes:
- To analyse website traffic and improve user experience
- To ensure the website operates correctly and securely
- To understand which content is most popular
- To enhance our services and tailor content to visitor interests
We do not sell, rent, or trade your data to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site usage.
Types of cookies we use include:
- Essential cookies – necessary for website functionality
- Performance cookies – used by analytics tools to understand how visitors interact with our site
- Functional cookies – remember your settings and preferences
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
Third-Party Services
We use trusted third-party services to help us operate and improve our website. These include:
- Google Analytics – to collect anonymous traffic data and measure user engagement
- Google Ads – for retargeting ads based on anonymous browsing behaviour
- Cloudflare – for website security and performance
These services may collect data such as your IP address and browsing patterns, but they do not collect personally identifiable information without your consent. We encourage you to review their privacy policies:
Data Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use industry-standard practices to protect your information.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access – request a copy of the data we hold about you
- Right to rectification – correct any inaccurate information
- Right to erasure – request deletion of your data where applicable
- Right to restrict processing – limit how your data is used
- Right to data portability – receive your data in a structured format
- Right to object – object to processing based on legitimate interests
To exercise any of these rights, please contact us using the details below. We will respond within one month.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically. If material changes are made, we will notify you by posting a prominent notice on our website.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Theo Frayne
Tindalls Art & Graphics
4 Market Street
ELY
CB7 4LS
[email protected]
Last Updated: 5 April 2024